Terms of Service
Definitions and protocols governing your use of the Pet Travel Guide platform and data services.
Document Version: 2026.03.v14
1. Acceptance of Terms
By accessing or using Pet Travel Guide, you agree to be bound by these Terms of Service and our Privacy Protocol. If you are using our services on behalf of a pet relocation agency or veterinary clinic, you represent that you have the authority to bind that entity to these terms.
2. Data Disclaimer & Accuracy
Pet Travel Guide is not liable for border rejections, quarantine fees, or transit delays resulting from changes in government policy that occur between the time of report generation and the date of arrival.
3. Usage & Intellectual Property
The compliance matrices, logic engines, and custom route reports generated on this platform are protected by international copyright law. We grant you a limited, non-transferable license to use these tools for personal or sanctioned professional relocation purposes.
- ✔ Permitted: Personal use for your own pets.
- ✘ Prohibited: Scraping our data to feed external AI models.
- ✔ Permitted: Sharing PDF reports with customs officials.
- ✘ Prohibited: Reselling raw database access without a Partner API key.
4. Limitation of Liability
In no event shall Pet Travel Guide, its directors, or its data partners be liable for any indirect, incidental, or consequential damages (including but not limited to pet transit loss, emergency veterinary bills beyond what is covered by separate insurance, or missed flight costs) arising from the use of our platform.
5. Governing Law
These terms are governed by the laws of International Biosecurity Standards and applicable maritime/air transit regulations. Disputes will be handled through mandatory arbitration in accordance with local jurisdiction.