Frequently Asked
Questions

Hiring a pet relocation company is not strictly required for most countries, but it can significantly reduce stress and the risk of simple paperwork errors. However, some airlines (like British Airways or Qantas) require you to work with an IPATA member agent to book pet cargo.

Costs vary wildly based on distance and pet size, but expect to pay between $2,000 and $8,000 USD. This includes vet visits, crates, international flight cargo fees (often calculated by volumetric weight), and import permits.

Generally, no, for long-haul international flights to rabies-free countries (like Australia, UK, Japan). Airlines have strict policies. However, for travel within the EU or US, smaller pets (under 8kg incl. carrier) can often travel in the cabin.

For non-commercial movement of pets to the EU, the animal must travel within 5 days of the owner's movement. If the gap is longer, the move becomes classified as 'commercial', requiring different paperwork and often VAT payments on the value of the pet.